Frequently asked questions
Here we answer the most common product-related questions from our clients — covering design details, material options, and compatibility.
Soap Dispenser
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. Can we print our own logo?
We produce dispensers in ABS plastic, stainless steel (304/201), and aluminum with different finishes (polished, matte, powder-coated).
3. What liquids can be used in your dispensers?
Our pumps are compatible with liquid soap, foam soap, sanitizer gel, shampoo, shower gel, and lotion. Please choose the correct pump type for your application.
4. What capacities do you offer?
We provide 300ml–1200ml single dispensers, and 2-in-1 / 3-in-1 multi-chamber dispensers for hotels and commercial use.
5. What pump types are available?
Options include:
Liquid pump (for standard soap & sanitizer)
Foam pump (for foaming soap)
Spray pump (for alcohol sanitizer)
6. How are the dispensers installed?
We offer wall-mounted (screw or adhesive) and countertop models. All come with installation kits.
7. Can I customize the dispenser with my brand/logo?
Yes, we provide OEM/ODM customization including logo printing, packaging design, and dispenser color.
8. How do I maintain or refill the dispenser?
All dispensers are easy to refill from the top or with a refillable bottle. Pumps can be replaced separately for long-term use.
9. Do you provide lockable designs?
Yes, most models are equipped with a key lock system to prevent tampering in public areas.
10. Can I request a sample or trial order?
Yes, samples are available to test quality, pump performance, and liquid compatibility.
11. How can I request a quotation (RFQ)?
Please provide:
Material (ABS / stainless steel)
Capacity (e.g., 500ml, 1000ml)
Pump type (liquid / foam / spray)
Order quantity
Customization requirements (logo, packaging)
Destination country
👉 Our sales team will reply within 24 hours with a full quotation.
Soap Bottle Dispenser Holder
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. Can we print our own logo?
Yes, we welcome OEM ODM orders, you can print your own logo. The logo charge depends on your order quantity, welcome to contact us for more information.
3. Can I customize the bracket?
Yes. Our bracket can be customized base on your bottles of different shape and size.
4. What is the specific customization process?
In order to customize the stand to perfectly fit your bottle, we need you to send the bottle to us. We will set up the drawings and confirm them with you, and then provide you with production samples for confirmation.
5. How does AOLQ assure quality?
We have a professional QC team and R&D team.QC will inspect thouroughly before shipment; items are CE,RHOS,FCC and REACH,ISO verified.
6. Can I buy a sample or place trial order to test the quality and market?
Sure, it’s a safe way to do business. Generally, our MOQ is 200pcs. But the trial order is also welcomed. We would like more new customers to place a trial order.
Paper Towel Dispenser
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. Can we print our own logo?
Yes, we welcome OEM ODM orders, you can print your own logo. The logo charge depends on your order quantity, welcome to contact us for more information.
3. What type of paper towels does the dispenser fit?
Our dispensers are compatible with C-fold, Z-fold, V-fold, and multifold paper towels. Please confirm your preferred type when placing an order.
4. What spindle size fits the roll towel dispenser?
We provide different spindle sizes such as 35mm, 38mm, and 45mm. The right size depends on the paper roll diameter you use. Contact us for advice.
5. What is the capacity of the dispenser?
Capacity varies by model—some hold up to 250-400 sheets of folded towels, while roll dispensers can hold rolls up to 200m.
6. Can I customize the material and color?
Yes, options include ABS plastic, stainless steel (304/201), and different surface finishes. Colors can also be customized.
7. How does AOLQ assure quality?
We implement IQC, IPQC, FQC, OQC inspections and all products are ISO9001, CE, RoHS certified.
8. Can I order a sample or trial order?
Yes, samples are available to test quality and compatibility before bulk orders.
9. How can I request a quotation (RFQ)?
Please provide:
Product model or application
Paper towel type (C/Z/V-fold or roll size)
Order quantity
Customization needs
Shipping destination
👉 Our sales team will reply with a full quotation within 24 hours.
Aroma Diffuser
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. What coverage area can your aroma diffuser machines handle?
Depending on the model, our machines can cover 50m² for small rooms up to 3,000m² for large commercial spaces such as hotels, shopping malls, and offices.
3. What type of essential oils can be used?
Our diffusers use nebulizing cold-air technology, suitable for pure essential oils without water or heat. Oils should be compatible with HVAC scent systems or standalone machines.
4. Can your diffuser connect to HVAC systems?
Yes, most of our models support HVAC connection for even scent distribution across large areas. We also provide standalone and portable units.
5. How is the fragrance intensity controlled?
Fragrance strength can be adjusted through digital timers, LCD touch panels, or Bluetooth/WiFi APP remote control, depending on the model.
6. What is the power supply of the diffuser?
We offer AC-powered machines (110V/220V) for commercial use and USB/Rechargeable battery options for portable units.
7. What is the maintenance process?
Maintenance is simple—just replace the oil bottle and clean the atomizer nozzle every 2–3 months for optimal performance.
8. What noise level do your machines operate at?
Our diffusers are designed for quiet operation, usually below 35dB, making them suitable for hotels, spas, and offices.
9. Can I customize the machine with my brand/logo?
Yes, we provide OEM/ODM services, including private label, color customization, and customized shell design.
10. How can I request a quotation (RFQ)?
Please provide:
Model or coverage area needed
Order quantity
Customization requirements (logo, color, packaging)
Destination country & preferred shipping term
👉 Our sales team will respond within 24 hours with a detailed quotation.
Trash Can
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. What materials are your trash cans made of?
We provide high-quality stainless steel (201/304) and durable ABS/PP plastic options, with anti-fingerprint, rust-resistant, and easy-clean finishes.
3. What sizes and capacities are available?
Our trash cans range from 3L–20L (household use) to 30L–120L (commercial use). Custom sizes are available upon request.
4. What opening mechanisms do you provide?
Options include:
Step pedal (hands-free operation)
Sensor / automatic lid (infrared induction)
Push top / swing lid
Open top (for high-traffic public areas)
5. Can I customize the design or logo?
Yes, we offer OEM/ODM services—logo printing, color customization, and packaging design.
6. Are your trash cans suitable for commercial use?
Yes, we supply trash cans for hotels, airports, malls, hospitals, and offices, with heavy-duty construction for long-term use.
7. Do your products meet quality standards?
All trash cans undergo IQC–IPQC–FQC–OQC inspections and are produced under ISO9001 quality management.
8. Can I order a sample or trial order?
Yes, samples are available for quality checking and market testing before bulk orders.
9. How can I request a quotation (RFQ)?
Please provide:
Material & capacity (e.g., 30L stainless steel)
Opening type (pedal / sensor / swing / open)
Order quantity
Customization requirements
Shipping destination
👉 Our sales team will reply within 24 hours with a detailed quotation.
Hand Dryer
1. Are you a manufacturer or a trading company?
We are a direct factory with 20+ years OEM & ODM experience, specializing in washroom and hygiene products including soap dispensers, paper towel dispensers, aroma diffusers, essential oils, trash cans, and urinal screens.
2. What types of hand dryers do you produce?
We offer a full range of high-speed jet dryers, and stainless steel wall-mounted dryers.
3. What’s the drying time of your hand dryers?
Our high-speed jet dryers can dry hands in 7–10 seconds, while standard warm-air dryers take about 12–15 seconds.
4. What’s the motor power and voltage?
We offer models from 1000W to 2200W, suitable for 110V or 220V, depending on your market.
5. Are your dryers energy-efficient and quiet?
Yes, our eco-models use brushless DC motors, low noise (<70dB), and automatic heating based on ambient temperature.
6. What materials and colors are available?
Options include ABS plastic, stainless steel (201/304), and custom colors via powder coating or plating.
7. Can we print our logo or customize the shell design?
Yes, we support OEM/ODM—logo printing, color customization, and private-label packaging.
8. What is the installation method?
All hand dryers are wall-mounted, with plug-in or hard-wire installation. Mounting accessories are included.
9. How do you ensure product quality?
We follow IQC–IPQC–FQC–OQC procedures, with aging tests and air-speed tests before shipment.
10. What certifications do you have?
All models comply with CE, RoHS, and ISO9001 standards. UL and SASO options are available for certain markets.
Urinal Screen
1. Are you a manufacturer or a trading company?
We’re a public hygiene product manufacturer with 23 years of experience, serving global clients from our 13,000㎡ facility. Our in-house R&D team crafts tailored solutions for hygiene product.
2. What is the main function of a urinal screen?
Our urinal screens reduce odor, release fragrance, and prevent clogging by catching debris.
3. What fragrances are available?
We offer a wide variety of fragrances such as citrus, ocean, lavender, pine, mango, and customized scents.
4. How long does each urinal screen last?
Depending on usage, each screen can last 30–60 days while maintaining fragrance and anti-odor performance.
5. What material are the urinal screens made of?
They are made from environmentally friendly EVA material, safe and compliant with RoHS standards.
6. Do the screens fit all types of urinals?
Yes, our flexible design fits most wall-mounted and floor urinals, suitable for public restrooms.
7. Can I customize the urinal screens?
Yes, we provide OEM/ODM services including custom fragrance, color, shape, logo embossing, and packaging.
8. How are the screens packaged?
We provide individually wrapped packaging to keep freshness. Bulk and customized packaging options are also available.
9. Do you offer anti-splash designs?
Yes, many of our urinal screens feature anti-splash bristle technology, reducing splash-back in high-traffic areas.
10. Can I request a sample or trial order?
Yes, samples are available to test fragrance, fit, and durability before mass production.
11. How can I request a quotation (RFQ)?
Please provide:
Quantity needed
Preferred fragrance(s)
Customization requirements (logo, color, packaging)
Destination country
👉 Our sales team will reply with a detailed quotation within 24 hours.
Get Your Product Customized!
Contact Us for a Quote. Find the Perfect Solution for Your Project with Us.